Privacy Policy

1. Introduction

SignBidPro ("we," "our," or "us") is operated by Steve Sicard. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use SignBidPro ("the Service") at signbidpro.com. By using SignBidPro you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process your uploaded documents using AI to generate sign takeoffs
• Generate bid letters, pricing, and export packages
• Process payments through Stripe
• Send transactional emails such as account confirmations and password resets
• Improve the accuracy and performance of our AI extraction engine
• Respond to your support requests
• Comply with legal obligations

4. How We Process Your Uploaded Documents

When you upload architectural drawing sets or specification documents to SignBidPro:

• Your files are transmitted securely to our servers
• The documents are processed by an AI model to extract sign-related information
• Extracted data is stored in your account as line items, bids, and scan records
• Your uploaded files and extracted data are associated with your account and are not shared with other users
• We may use anonymized, aggregated extraction data to improve our AI models — we will never share your specific project files or client information with third parties

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

These providers are contractually obligated to protect your information and may only use it to provide services to us.

Legal requirements: We may disclose your information if required by law, court order, or government authority.

Business transfers: If SignBidPro is acquired or merged, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

6. Data Retention

We retain your account information and project data for as long as your account is active. If you cancel your account:

• Your account data is retained for 30 days to allow for reactivation
• After 30 days your data is permanently deleted from our systems
• You may request immediate deletion by contacting us at privacy@signbidpro.com

7. Security

We implement industry-standard security measures to protect your information including:

• HTTPS encryption for all data in transit
• Secure, access-controlled database storage
• Regular security reviews

No method of transmission over the internet is 100% secure. While we strive to protect your information we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your account and data
• Export your data
• Opt out of non-transactional communications

To exercise any of these rights contact us at privacy@signbidpro.com.

9. Cookies

SignBidPro uses cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. You may disable cookies in your browser settings but some features of the Service may not function correctly.

10. Children's Privacy

SignBidPro is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in the app. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

12. Contact Us